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Data Protection

Your Privacy Our responsibilities

V88 believes that protecting your personal data is one of our most important responsibilities. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
Language: Bangla
SSL encryption enabled
Applicable to: v88.world

Our core privacy principles

V88 manages your data based on six core principles

Purpose-based collection
We only collect information that is genuinely necessary to provide our services. Requesting excessive or unnecessary data goes against our policy.
Industry-standard encryption
All data transfers are secured with SSL/TLS encryption. Data stored on our servers is also protected using advanced encryption technology.
Never Sold to Third Parties
Your personal data is never sold or rented to any third party. It may only be shared when required by law.
Restricted access
Only authorized personnel can access your data. Every access is logged and regularly audited.
Designated Retention Period
A specific retention period is defined for each type of data. Once it is no longer needed, the data is securely deleted.
Your consent is required
Your explicit consent is obtained before your data is used for marketing or any secondary purpose. You also have the option to withdraw that consent at any time.
Table of contents
Summary: v88 takes your privacy seriously. We only collect what is necessary, never sell it, and will not use it for marketing purposes without your consent.
1
Introduction & Scope

This Privacy Policy ("Policy") applies between v88.world ("v88", "we", "Platform") and all our users ("you", "member"). By visiting the v88 website, downloading the mobile app, or registering an account, you agree to this Privacy Policy.

This policy was crafted with Bangladeshi users in mind. Our goal is to ensure you have full control over your personal information and that we maintain complete transparency in how your data is handled.

Please Note: This policy has been written in Bengali for your convenience. In the event of a legal dispute, the English version will take precedence.

We may update this Privacy Policy at any time. For significant changes, you will be notified by email or via a notice on the platform.

2
What information we collect

V88 collects information in three main ways:

A) Information you provide directly:

  • Full name and date of birth
  • Mobile number and email address
  • National ID or passport details (for KYC verification)
  • Payment account details (Mobile Pay/Nagad number, etc.)
  • Information provided in support tickets

B) Automatically collected information:

  • IP address & device information
  • Browser type and operating system
  • Platform activity logs (betting history, login times)
  • Cookies & session data
  • Location data (used solely for regional compliance purposes)

C) Information received from third parties:

  • Transaction verification data from payment providers
  • Verification confirmations from identity verification services
  • Risk signals from fraud prevention services
What we do not collect: We never ask for or collect your social media passwords, phone contacts, or bank account PINs.
3
How your information is used

Collected information is used for the following specific purposes:

Purpose Data used Basis
Account Creation & Management Name, mobile, email Contract fulfillment
Identity verification (KYC) ID document, date of birth Legal Obligations
Payment Processing Payment account details Contract fulfillment
Fraud Prevention IP, device, and transaction logs Legitimate interest
Customer Support Contact details, account history Contract fulfillment
Promotions & Offers (subject to consent) Email, mobile Consent
Responsible gaming monitoring Betting behavior and patterns Legitimate Interests & Legal Obligations

Your information will not be used beyond the purposes stated above. If we need to use it for a new purpose, you will be notified separately and your consent will be obtained where required.

4
Data Sharing & Disclosure Policy

V88 never sells your personal information. However, limited data may be shared in the specific circumstances outlined below:

  • Payment providers: Only the minimum necessary information is shared with Mobile Pay, Nagad, Rocket, and similar providers to verify transactions.
  • Identity Verification Services: Information is verified with approved third parties to complete the KYC process.
  • Legal Obligation: Information may be shared with relevant authorities when required by court order, regulatory request, or money laundering investigation.
  • Fraud Prevention: Limited data may be used for industry-wide blacklist checks.
All third-party partners are bound by confidentiality agreements and may only use the data for the specific purposes agreed upon.
5
Cookies & Tracking Technologies

Cookies and similar technologies are used on the v88 website and app to help improve your browsing experience.

Cookie types:

  • Essential cookies: Required for login state and security. These cannot be disabled.
  • Functional cookies: To remember your language preferences and personalized settings.
  • Analytics Cookies: Helps monitor platform performance.
  • Marketing Cookies: Activated only with your consent.

You can manage most cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to not function properly.

6
Technical measures for data protection

V88 uses multiple layers of security to keep your data safe:

  • SSL/TLS Encryption: All data transfers occur over encrypted channels.
  • AES-256 Storage Encryption: Sensitive data stored on our servers is encrypted.
  • Two-factor authentication (2FA): An extra layer of security for your account.
  • Firewall and DDoS protection: Protecting the platform against cyberattacks.
  • Regular security audits: Regular audits conducted by third-party experts.
  • Staff training: All staff handling data are trained and bound by confidentiality agreements.
In the event of a security breach: In the event of a data breach that puts your information at risk, we are committed to notifying you within 72 hours.
7
Data retention period

We do not retain data longer than necessary. The retention periods for each data type are outlined below:

Data type Retention period
Account information (active) For as long as the account remains active
After account closure 5 years (as required by law)
Financial transaction records 7 years (as required by financial regulations)
KYC documents 5 years after account closure
Support Conversations 2 years
Marketing consent records 3 years after consent is withdrawn
Access logs 1 year

Once the designated retention period has passed, data is securely deleted or anonymized.

8
Your Data Rights

Every registered member of v88 is entitled to the following rights:

Right to Access

You may request to know what information we hold about you.

Right to correction

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your data be deleted under certain circumstances.

Right to Restrict Processing

Request to pause data processing under special circumstances.

Data Portability

The ability to download a copy of your data.

Right to Withdraw Consent

You can opt out of marketing communications at any time.

To exercise these rights, email us at support@v88.world. We typically respond to requests within 30 days. In some cases, legal obligations may prevent us from deleting certain information.
11
Child and minor protection

V88 is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we become aware that we hold data belonging to a minor, that information will be deleted immediately and the associated account will be closed.

If you believe a minor in your household is using v88, contact us immediately at support@v88.world.
10
Policy changes

V88 reserves the right to update this Privacy Policy at any time. Depending on the nature of the change, we will notify you as follows:

  • Minor Changes: The "Last Updated" date at the top of the page will be revised accordingly.
  • Major changes: You will be notified in advance by email or via a notice on the platform.
  • Major changes: Fresh consent will be obtained.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy. We encourage you to review this page regularly.

11
Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@v88.world
  • Live Chat: Chat icon on the right side of the platform
  • Duration: 24 hours a day, 7 days a week

For data protection requests, include "Privacy Request" in the subject line. We typically respond within 30 days.

Our FAQ Common privacy-related questions are answered on this page.

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V88 is committed to protecting your privacy every step of the way. Register today and enjoy a safe betting experience.

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